Will benches with backrests be installed as part of the scheme?

    Yes, additional benches with backrests will be installed.

    What are the large yellow tarmac circles as part of the new design?

    The tarmac circles are design features called ‘nodes’, marking points where paths and roads meet. The yellow tarmac is another intentional design choice, inspired by the nearby beach.

    There are some uneven areas of paving. Will these be repaired?

    Yes, any uneven paving has been identified through our inspections and is being repaired or replaced as part of routine snagging on a project of this size.

    What is happening to the existing red paving at the edges of the High Street?

    The existing red paving at the edges of the High Street will be kept. Where repairs are needed, this will be carried out through the Council’s highways maintenance programme. In addition, a new drain has been installed outside the former Clinkards building to resolve the water pooling in that area.

    How will you ensure that the trees and plants will be maintained in the long term?

    The landscaping along the High Street has been carefully selected to be low‑maintenance and well‑suited to the local environment. The trees are a Field Maple variety called ‘Queen Elizabeth’, chosen for their resilience, suitability for urban settings, low maintenance needs and long lifespan. 

    What support is available for businesses on the High Street?

    The Business Engagement Team provides support to new and existing businesses – more information can be found at https://www.redcar-cleveland.gov.uk/business-information

    Why did you not spend the money on the empty shops?

    Investing in the high street creates a more attractive, safer and accessible environment that encourages people to visit and spend time locally. This increased footfall supports existing businesses and helps attract new ones, while a well‑maintained and welcoming setting gives property owners more confidence to invest. Enhancements such as improved paving, lighting, planting and seating also strengthen the town’s identity, boost community pride and deliver greener, more sustainable spaces for everyone.

    What is the writing on the blocks in the middle of the High Street?

    The engraving is a poem by local artist Carmen Marcus – more information can be found at https://redcarcleveland.uk.engagementhq.com/town-centre-transformation/news_feed/high-street-poem-engraving-the-line-by-carmen-marcus

    What events will be held to support the High Street?

    The Council’s Culture Team is developing a full programme of events centred around the new high street and public square, with links to The Lookout. To find out more about upcoming events in Redcar and across the borough, please visit: https://redcarcleveland.co.uk/enjoy/

    When will the works be finished?

    The construction works are scheduled for completion in March 2026.  

    What works are still to be completed?

    The relaying of paving outside Clinton Cards is on schedule to be completed by the end of January 2026. The topcoat of tarmac outside Sports Direct is also planned to begin in January, weather permitting. Installation of the new planters and trees will start in January, with larger litter bins to follow in early February. A full clean of the paving is planned for early March 2026, giving the High Street its final finishing touch.”

    What can you do to improve the appearance of the empty shops?

    The town centre grant scheme has already supported 15 businesses with improvement funding. As the shops on the High Street are privately owned, the Council cannot directly control or purchase empty units at scale. However, the Rediscover Redcar team continues to engage regularly with property owners, and the Council is taking further action to tackle vacancies by using new High Street Rental Auction powers to help bring long‑term vacant premises back into use.

    If there is an issue whilst the work is on site, who do I contact?

    During the daytime, please contact Rediscover Redcar: 

    Rediscover Redcar (12 West Terrace, Redcar)

    Phone 01642 444073

    Email   rediscover@redcar-cleveland.gov.uk

    For any issues out of hours, please contact the Council's CCTV team on 01642 495345.

    Why are there orange marks on some of the armrests of the new benches?

    We’ve received reports of orange markings appearing on some of the armrests of the new benches on Redcar High Street. After speaking with the manufacturer, we understand these marks are only surface-level and likely caused by nearby construction works. The armrests are made from Grade 316 stainless steel, selected for its durability and suitability for coastal environments, and the marks can be easily wiped away. We will continue to monitor the benches, and if the issue persists, the contractor will resolve it under the guarantee at no cost or risk to the Council.

    Will all businesses be open as usual?

    Yes, all businesses will be open as usual for the duration of the works.

    Why is there a temporary surface outside the former M&S site, is this costing additional money?

    The temporary surface you can see is the binder course, which will later be finished with a decorative tarmac top layer. Although it is being used as a temporary walking surface, the binder course is a standard part of the construction and has not added any extra cost to the project.

    Will I be able to visit all the shops whilst the works are ongoing?

    Yes, access will be always be maintained to businesses at all times.       

    Will Dundas and Bath Street still be open?

    Yes, both streets will remain open throughout the works, with deliveries to the site taking place mainly in the early morning.

    Why doesn't the Council do more to help businesses with rent and rates to support businesses on the High Street?

    The Council does not have any control over the setting of rents and business rates on the High Street. Business rates are set centrally by the Government. The Council does not own properties on the High Street, so rents are set by private sector property owners.

    Why is Redcar getting investment again, what about the rest of the Borough?

    Significant investment is going into the wider Borough, including Guisborough, Eston and Loftus. Please visit YourVoiceMatters to find out more. The investment in Redcar High Street is part of the Redcar Town Deal funding provided by the Government.

    Will emergency vehicles be able to access the High Street?

    Yes, the contractor will make available access to the High Street for emergency vehicles, including access into the areas being worked on if required.

    How is the work being funded?

    The works are being funded through the Government‑funded Redcar Town Deal.

    How will the new scheme help events?

    New events infrastructure will be installed including power and water points. 

    Who will be responsible for maintenance?

    Maintenance will be the responsibility of the Council. Additional resources have been set aside for additional street cleaning.

    What is happening to the existing blocks on the High Street?

    The contractor is retaining around 15% of the existing block paving for reuse on the High Street, mainly to repair areas along the edges where paving is not being replaced. Retaining all blocks would not be efficient or economical, as removing them carefully, sorting, and storing them would add significant cost and time to the project and prolong disruption. Because most blocks are lifted by excavator, many become chipped or damaged during removal. All excavated blocks that cannot be reused will be taken away by licensed waste carriers and 100% recycled locally by crushing them for use as building materials.

    Why is the block paving rotated in certain places?

    Where the paving arrangement would require blocks to be cut to less than one third of the original block size, a small number of blocks may be rotated into the second banding line to avoid small cuts.  

    Why do the blocks have rough edges?

    Most of the new paving uses traditional cropped blocks rather than sawn blocks. These rustic‑style paviours were selected to complement the High Street’s character, creating a balanced mix of modern and traditional styles that reflects the surrounding architecture. This approach not only enhances the visual appeal of the area but also helps the new sections blend smoothly with the retained paving, strengthening the overall look and feel of the High Street and creating a more attractive, welcoming environment

    Who checks the quality of the works?

    Works are subject to a robust inspection regime, with weekly checks carried out across the site. Any temporary or permanent surfaces that are handed back for public use are only opened once they have been formally inspected and signed off by both the Council’s Highways team and the project manager. This process ensures that all areas meet the required safety and quality standards before the public can use them.”